Return & Exchange Policy:

1. Returns/refunds/exchanges will be supported only when there is an instance of incorrect/defective product/defective packaging
2. Incorrect Product/Defective Product – Do let us know within a day of receiving the product. Please ensure that the packing is intact and courier it back to us within 24-48 hours. Once we receive the product, we would do a quality check post which we would refund the product amount /exchange and the reverse shipping charges for the respective product
3. Defective Packaging – If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at mail@thenmozhidesigns.com mentioning your Order ID. If accepted it will be deemed as received in good condition.
4. We will personally ensure that a brand new replacement/credit note is issued with no additional cost
5. We try to stay as accurate as possible to the original colours as shown in pictures. However due to different screen calibrations, lighting and photography, colours may vary slightly from the pictures
6. Refund or exchange of any product on grounds of colour variations and granular aspects will not be possible. Kindly read the details accompanying each image before deciding to buy
7. Delivery failures due to incorrect/incomplete feed of address at the customers’ end or return of package due to unavailability to receive the shipment at the shipping address will be supported with redispatch. Any additional cost incurred relating to reshipment will be borne by the customer

8.We unfortunately do not have an exchange policy for international customers