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Frequently Asked Questions

  • Can I order through Whatsapp, Instagram or Facebook?

    Unfortunately, we do not accept orders through them. Your order needs to be placed through the website only.

  • What do I do if I face size fit issues?

    We recommend you to first check our size chart before placing an order. In case you do face any fitting issues we can surely exchange it for you.

  • Are there physical stores for Thenmozhi Designs?

    We are only an online brand based out of Chennai, India at the moment.

  • Can the products be customized?

    Can the products be customized?

  • Are the sarees ready to wear and the blouses stitched?

    We do not deal with any ready to wear sarees & stitched blouse. The blouses come as unstitched fabric only. Please refer to the product description to know if the blouses are attached or comes separately

  • Are the products shown on the website accurate?

    Products on our website are handloom. They are photographed meticulously to ensure that we photograph all our products under standard lighting conditions so that the product image you see is as close to the product. However, there may be minor variations in the colour of the fabric, dyes, prints or embroideries of the product image you see on your monitor/mobile phone screen/laptop etc. and the actual product. However, since these are mostly handloom products there could be very minor changes.

  • Details of the Fabrics

    The details of the fabrics are given in the product description. You can reach out to us for any other details

  • How do I find a product on the website?

    Website is hiearched in a way to shop easily with reference to fabrics, techniques. colour etc. You can also use filters to find the relevant products.

  • How can I find out about the details about the product sizing, material and colour?

    All the products listed on our website have detailed product descriptions. On the product page, you can find size charts, available product sizes, material, colour and wash care instructions.

  • How do I know once my order is confirmed?

    Once your payment is authorized and your order is completed, you will receive an email confirming the order placement. You would be provided with the Order Number, details of the order and the amount you have paid. You will also receive a WhatsApp message confirming the same.

  • Do you take orders over the phone, Instagram or any other platform?

    We do not take orders over the phone or any other channels other than the website